At Digi Care, we value our clients and aim to deliver high-quality web development, web design, and
digital marketing services. Your satisfaction is important to us. This Refund Policy outlines the
terms under which refunds may be considered.
Eligibility for Refunds
Refund requests will only be accepted if the service has not been initiated or any substantial work
has not yet been delivered.
Once a project has begun (design, development, or marketing activities initiated), partial refunds
may be considered at Digi Care’s sole discretion, depending on the amount of work completed.
Refunds are not applicable for completed milestones, third-party costs (e.g., hosting, domain
registration, ad spend), or once the final deliverables have been shared.
Non-Refundable Services
Customized solutions (websites, apps, campaigns) already in progress.
Setup or consultation fees.
Digital marketing budgets paid to third-party platforms (Google, Meta, etc.).
Refund Request Process
Send your refund request to support@digicare.online within 7 days of
payment.
Include your project details, payment proof, and reason for requesting a refund.
Our team will review and respond within 5–7 business days.
Refund Method
Approved refunds will be credited back to the original payment method within 7–10 business days.
Digi Care is not responsible for delays caused by your bank, card issuer, or payment gateway.
Policy Updates
Digi Care reserves the right to update or modify this Refund Policy at any time without prior notice. The
latest version will always be available on our website.